Nurse Navigators

Uses

How it works

Preparation

Comparisons

Highlighted claims

• Nurse navigators receive daily EHR query reports, verify provider participation, notify providers of eligible patients via EHR message, and obtain verbal informed consent from patients by phone. — Evidence-based team intervention to reduce diagnostic errors in anaemia and CKD diagnoses in primary care: protocol for a stepped-wedge cluster RCT
• Nurse navigators educate patients on their results, explain next steps, accommodate laboratory location preferences, and facilitate access to diagnostic services. — Evidence-based team intervention to reduce diagnostic errors in anaemia and CKD diagnoses in primary care: protocol for a stepped-wedge cluster RCT
• Nurse navigators make up to three phone contact attempts and up to three secure EHR portal message attempts to reach each patient. — Evidence-based team intervention to reduce diagnostic errors in anaemia and CKD diagnoses in primary care: protocol for a stepped-wedge cluster RCT
• After the clinical pathologist delivers a diagnostic summary, the primary care provider assumes full responsibility for all subsequent diagnostic decisions. — Evidence-based team intervention to reduce diagnostic errors in anaemia and CKD diagnoses in primary care: protocol for a stepped-wedge cluster RCT
• The intervention bundle is expected to produce a larger effect than prior notification-only interventions because PCPs are not required to act unilaterally and nurse navigators actively support patient completion of evaluation. — Evidence-based team intervention to reduce diagnostic errors in anaemia and CKD diagnoses in primary care: protocol for a stepped-wedge cluster RCT