Patient-Centred Care
Cross-source consensus on Patient-Centred Care from 1 sources and 3 claims.
1 sources · 3 claims
Uses
Benefits
Comparisons
Highlighted claims
- Patients valued relationships with healthcare staff more than management or environmental factors. — What do patients value? A retrospective study of compliment letters from a single institution
- Kindness, emotional support, professional competence, and communication appeared repeatedly across the analyses. — What do patients value? A retrospective study of compliment letters from a single institution
- Compliment letters may complement satisfaction surveys by identifying specific practices to reinforce. — What do patients value? A retrospective study of compliment letters from a single institution