Patient Trust in Healthcare System

How it works

Benefits

Evidence quality

Highlighted claims

• Participants expressed high trust in the Norwegian public healthcare system. — ‘The paper brochure is worth its weight in gold’: a qualitative study of older adults’ experiences and preferences for information delivery prior to elective hospitalisation for transcatheter aortic valve implantation in Norway
• Receiving oral information from doctors created a sense of being cared for that reduced pre-procedural stress and anxiety. — ‘The paper brochure is worth its weight in gold’: a qualitative study of older adults’ experiences and preferences for information delivery prior to elective hospitalisation for transcatheter aortic valve implantation in Norway
• Trust caused many participants to deprioritise engagement with health information, relying instead on clinicians to make the right decision. — ‘The paper brochure is worth its weight in gold’: a qualitative study of older adults’ experiences and preferences for information delivery prior to elective hospitalisation for transcatheter aortic valve implantation in Norway
• Even when explicitly told a decision was theirs to make, many patients deferred to the clinical team's recommendation. — ‘The paper brochure is worth its weight in gold’: a qualitative study of older adults’ experiences and preferences for information delivery prior to elective hospitalisation for transcatheter aortic valve implantation in Norway
• The study situates patients' passive decision making within broader literature showing that treatment preferences are heavily influenced by perception of healthcare providers' recommendations. — ‘The paper brochure is worth its weight in gold’: a qualitative study of older adults’ experiences and preferences for information delivery prior to elective hospitalisation for transcatheter aortic valve implantation in Norway