Privacy and Confidentiality

Uses

How it works

Benefits

Risks & contraindications

Highlighted claims

• Most participants had minimal privacy concerns in their own environments during virtual appointments, with telephone calls giving flexibility to choose private spaces. — Learning from patients about their experiences with early adoption of virtual care appointments in primary care in Ontario, Canada during the COVID-19 pandemic: a qualitative study
• Patients wanted assurance that providers were in private settings and wanted to consent to the presence of any other personnel such as residents during the call. — Learning from patients about their experiences with early adoption of virtual care appointments in primary care in Ontario, Canada during the COVID-19 pandemic: a qualitative study
• Patients living with roommates or in spaces where others could overhear restricted what they were willing to discuss, reducing care openness and quality. — Learning from patients about their experiences with early adoption of virtual care appointments in primary care in Ontario, Canada during the COVID-19 pandemic: a qualitative study
• Privacy in virtual care is a two-sided concern, applying both to the patient's environment and to the clinical setting from which providers deliver care. — Learning from patients about their experiences with early adoption of virtual care appointments in primary care in Ontario, Canada during the COVID-19 pandemic: a qualitative study