Receptionist Role Expansion
Cross-source consensus on Receptionist Role Expansion from 1 sources and 4 claims.
1 sources · 4 claims
Uses
Comparisons
Background
Highlighted claims
- The scope of general practice receptionist work has expanded substantially. — Understanding the contextual and causal factors shaping the work of receptionists in general practice: a realist review protocol
- Role titles and job descriptions differ across practices, and the NHS lacks a standard taxonomy for these roles. — Understanding the contextual and causal factors shaping the work of receptionists in general practice: a realist review protocol
- Non-clinical support roles range from patient-facing reception and triage support to indirect administrative functions. — Understanding the contextual and causal factors shaping the work of receptionists in general practice: a realist review protocol
- Experienced receptionists often informally fill general practice assistant roles involving clinical administrative support. — Understanding the contextual and causal factors shaping the work of receptionists in general practice: a realist review protocol