Referral Pathways

Uses

Risks & contraindications

Where it comes from

Other

Highlighted claims

• Community self-referrals were patients who contacted MNCVC directly after learning about it from promotion, word of mouth, previous use, pharmacists or general practitioners. — Evaluating the impact of an Australian Virtual Care service on low-acuity presentations to district emergency departments: an interrupted time series analysis
• Hospital-related self-referrals came from patients advised by ED or hospital clinicians to contact MNCVC if further treatment was needed. — Evaluating the impact of an Australian Virtual Care service on low-acuity presentations to district emergency departments: an interrupted time series analysis
• Early supported discharge referrals involved discharged hospital patients who still required symptom monitoring, medication support or results follow-up. — Evaluating the impact of an Australian Virtual Care service on low-acuity presentations to district emergency departments: an interrupted time series analysis
• MNCVC accepted referrals from emergency departments, ambulance paramedics, community self-referrals, hospital-related self-referrals and early supported discharge pathways. — Evaluating the impact of an Australian Virtual Care service on low-acuity presentations to district emergency departments: an interrupted time series analysis
• Monthly referrals increased from launch through December 2024 and showed winter and summer holiday spikes. — Evaluating the impact of an Australian Virtual Care service on low-acuity presentations to district emergency departments: an interrupted time series analysis
• Community self-referrals declined from 2023 to 2024 largely because capacity constraints led surge planning to block them on high-demand days. — Evaluating the impact of an Australian Virtual Care service on low-acuity presentations to district emergency departments: an interrupted time series analysis