Telephone Surveys
Cross-source consensus on Telephone Surveys from 1 sources and 5 claims.
1 sources · 5 claims
Preparation
Risks & contraindications
Comparisons
Background
Highlighted claims
- Telephone surveys had a lower cooperation rate than mobile web surveys among contacted participants. — Comparing response rates between mobile web and telephone surveys for patient experience: a randomised experimental study in South Korea
- South Korea's PXA had historically used telephone surveys but faced low response rates and operational concerns. — Comparing response rates between mobile web and telephone surveys for patient experience: a randomised experimental study in South Korea
- Telephone surveys involved trained interviewer calls with identity verification and up to five contact attempts. — Comparing response rates between mobile web and telephone surveys for patient experience: a randomised experimental study in South Korea
- The article identifies work interruption, shared environments, and reluctance to answer unknown numbers as telephone survey barriers. — Comparing response rates between mobile web and telephone surveys for patient experience: a randomised experimental study in South Korea
- Interviewer-led telephone surveys may produce more positive scale responses than self-administered surveys. — Comparing response rates between mobile web and telephone surveys for patient experience: a randomised experimental study in South Korea